Returns & Shipping

 
 
Returns & Exchanges

 

Returned or exchanged merchandise must still have its original tags attached, be unwashed & unworn. Returns or exchanges will only be issued within 30 days of being purchased. We will be happy to pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

 

 

Shipping
 
Orders are shipped with the USPS.  Once the order is processed a tracking number will be generated and emailed to the email address associated with your order.  Most orders will be shipped within 2-3 business days after the order is placed. 

Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.